Legal
Privacy Policy
Last updated: June 17, 2026
1. Introduction
Golden Moments Media ("we", "us", "our") provides monthly engagement content for senior living communities. This policy explains what information we collect, how we use it, and your rights.
2. Information we collect
- Account information — name, facility name, email, password (hashed) when you create an account.
- Billing information — handled by our payment processor (Stripe). We never store full card numbers.
- Usage data — pages visited, downloads taken, and basic device information for analytics and security.
- Communications — messages you send us through contact forms or email.
3. How we use your information
- To provide subscription access and deliver monthly kits.
- To process payments and send receipts.
- To send transactional emails (confirmations, password resets, account notices).
- To send occasional product updates — you can unsubscribe anytime.
- To improve our content and prevent fraud or abuse.
4. Sharing
We do not sell your personal information. We share data only with service providers necessary to operate our platform (payment processing, email delivery, hosting), and only as required to deliver the service or comply with the law.
5. Data retention
We retain account and billing records for as long as your subscription is active and for a reasonable period afterward to meet legal and accounting requirements.
6. Your rights
You may request access, correction, or deletion of your personal information at any time. Email hello@thegoldenmomentsmedia.com.
7. Security
We use industry-standard encryption in transit and at rest. No system is 100% secure, but we take reasonable steps to protect your data.
8. Children
Our service is intended for adult professionals working in senior living. We do not knowingly collect personal information from anyone under 16.
9. Changes
We may update this policy from time to time. Material changes will be communicated by email or via a notice on the site.
10. Contact
Questions? Contact us or email hello@thegoldenmomentsmedia.com.